Mocha Woodie tracksuit- 3Y (SECONDS)
Mocha Woodie tracksuit- 3Y (SECONDS)

Mocha Woodie tracksuit- 3Y (SECONDS)

Regular price
Sold out
Sale price
$40.00

Product Description

Size 3Y 

A few small marks on jumper and track pants. see images for the marks.

Please note that all Sample Sale items are one off pieces that may have slight imperfections, differences or pieces that never went into production. 

Sample sale items are on final sale.

Shipping Information

Please note that once parcels leave us, we are not held responsible. It is the customer's responsibility to ensure that your shipping details are correct and that the right shipping option is selected to prevent any issues. Please feel free to email us if you have any issues and we are happy to check with the courier to provide assistance wherever possible. 



ORDER PROCESSING


Please allow 1 – 2 business days for your order to be processed. All orders are dispatched from Perth, Western Australia.

You will receive a shipping confirmation email as soon as your order is on its way. Please note: It is the responsibility of the customer to ensure personal details such as delivery address and contact details are accurate and correct. 

During peak times, please allow for an additional 2 working days for your order to be dispatched.

 

LOCAL PICK UP

Local pick up is available by appointment for Perth customers. Our office is located in Perth 6000 and we operate Monday - Friday only. 


DOMESTIC SHIPPING

We use Australia Post.

Standard Shipping (5-8 business days)
Australia Post - $13 

Express Shipping (2-3 business days approximately)
Australia Post - $15


*FREE Standard Shipping on orders over $150
***Please note any courier delays are out of our control, we seek your understanding and patience


INTERNATIONAL SHIPPING 

International Standard + Express Shipping Available
Prices are based on weight and will be calculated accordingly upon checkout

Please allow up to 7-14 business days (standard) and up to 5 business days (express) from order placement to receive your order. Due to different customs processes in your country, there can be varied delays which are out of our control. If you are concerned about your international order, please contact your country’s postal service (or AusPost/DHL for express orders) and quote your tracking number for further information.

Please note there are some countries that we do not ship to because of carrier limitations and higher shipment costs. If you have any questions regarding shipping to your country, please contact us at info@tinytrove.com.au.


PRE-ORDERS


If your order contains both pre-order items and in-stock items, the order will be held until the pre-ordered item(s) arrive and then your order will be shipped together. Please let us know if you would like to spilt your order and have the in-stock items sent immediately. You will be required to pay any extra shipping fees if we ship items separately.

 

PAYMENT

Please note that all product prices indicated and payments made on this site are in Australian Dollar Currency.


INTERNATIONAL TAXES AND DUTIES

International orders may be subject to import duties and taxes, which are calculated once a shipment reaches your country. You will be responsible for paying these charges and if you choose to return your order, these fees are non-refundable. Please contact your local customs authority for applicable rates and charges as these vary between countries.

Returns & Refunds

RETURNS + EXCHANGES

Tiny Trove does not offer refunds on goods due to change of mind. We will only offer a refund if the garment is faulty.

Australian Returns: All exchange garments will need to be returned within 14 working days from the date of purchase.

International Returns: All claims must be lodged within 21 days from date of shipping.

The item/s must be in original condition, with all tags remaining in place. Item/s must not have been worn, washed or altered in any way. Sale items will not be accepted for return, exchange or credit note. 

Once the item/s have been received they will undergo a quality review and our team will contact you to discuss further steps.

EXCHANGE / RETURN

We do not offer exchanges. If you would like an alternate size or style, please request for a store credit which you can use to make a new purchase.

Please drop us an email at orders@tinytrove.com.au and we will respond with steps on how to return the item to us.

 

CREDIT NOTE

A credit note is available for your original order amount (excluding postage) to use at any time in the next 12 months. This will be issued as an online gift card, where you will be emailed a unique code to enter upon checkout. 

For Australia returns, purchases that were over AUD$100 and eligible for free shipping ( if any promotion applied), the store credit will be issued minus the cost of AUD$10 for handling fee. For purchases that were not eligible for our free shipping discount i.e below AUD$100, will be issued a store credit for the purchase price of the item/s. We do not refund the original shipping cost.


REFUND

Refunds are only available if a garment is faulty beyond repair. Please allow 2 weeks for processing before contacting us for an update.

ORDERS

All orders placed are final and cannot be cancelled. Please ensure you order the correct style, colour, size and quantity.

 

PRE-ORDERS

If your order contains both pre-order items and in-stock items, the order will be held until the pre-ordered item/s arrive and then your order will be shipped together. Please let us know if you would like to spilt your order and have the in-stock item/s sent immediately. You will be required to pay any extra shopping fees if we ship item/s separately. 

If you have any questions in regards to your pre-order, including information on arrival times, please email us at orders@tinytrove.com.au. Please keep in mind that we cannot guarantee your pre-order will arrive on time, as there are often delays from the manufacturer which are out of our control. We will endeavour to update you if we expect delays.

We will not be able to cancel pre-orders, however we will be happy to assist with exchanges when you receive the item.

SALE ITEMS

We do not refund sale goods. These item/s are final sale item/s and can’t be returned or exchanged unless deemed faulty. This includes sample sale goods.

Refunds for credit notes are not available. Should you wish to return an order purchased with a credit note, another credit note will be provided.

Occasionally, sample sale goods will be available for purchase. Please note, these goods are bound to have faults, including stains and size discrepancies. When purchasing sample sale goods, the customer is aware that the goods cannot be returned or exchanged.


FAULTY ITEMS


If you receive a damaged or faulty item/s, please email us at orders@tinytrove.com.au with photos, your order number and details of the fault and we will endeavour to arrange a replacement or a refund for you as quickly as possible, based on an assessment from the manufacturer.

If the manufacturer deems your item/s faulty, then your refund will be processed (please allow 7-10 days processing time). Shipping costs are non-refundable.